Requirements to Start New Water Service:
- Completed Application for Service (click here)
- A Picture ID (Drivers License, State ID card, or Passport)
- Payment of a Security Deposit by check, cash, money order, or debit/credit card (card payments do incur 3.95% fee). After 24 months of good payment history, the deposit shall be refunded in the form of a credit to your water account. To pay your deposit online via our payment portal, please click here
Submit documents by email to Info@CityofHoschton.com or KButler@CityofHoschton.com, or in person at Hoschton City Hall, 79 City Square, Hoschton, GA 30549
*If you have any questions, please call Karen Butler or Jen Williams at 706-654-3034.*
Monthly Utility Bill Payment Options:
-Auto Pay (ACH Draft from bank account): fill out the ACH Authorization Form (click here) and return to City Hall [free service]
–Online Payment Portal (click here): set up an account or make one-time payments [3.95% per card transaction with a minimum $2.00 fee]
-In-person at City Hall with cash, check, or card
-By mail or City Hall drop-box with cash or check
-By phone at 404-574-6659 (you will need the web i.d. from your bill)
Service Cancellation Request (click here)
Water Rate Schedule (click here)